Privacy Policy
Version: Apple App Store · Last updated: July 29, 2026
1. Introduction
This Privacy Policy explains how Mundo Drama LLC ("we", "us") collects, uses, shares, and protects personal information when you use the MikroDramaz mobile application and related services (the "Service").
MikroDramaz is owned and operated by Mundo Drama LLC, a limited liability company formed under the laws of the State of Delaware, United States. Mundo Drama LLC is the controller of your personal information — the term used by the Delaware Personal Data Privacy Act and the GDPR. Equivalent terms in other jurisdictions are "business" under California law and "responsable del tratamiento" in Spanish-speaking jurisdictions.
Contact for privacy matters: Mundo Drama LLC, support@mikrodramaz.com
2. Information we collect
2.1 Information you provide
| Category | Examples | Required? |
|---|---|---|
| Account identifiers | Email address, phone number, username | Required |
| Authentication data | Password hash, or a token from Sign in with Apple | Required if you register |
| Profile information | Display name, avatar, language preference, content preferences | Optional |
| Support communications | Messages, attachments, and the contents of any form you submit | Optional |
| User content | Comments, ratings, reviews (if this feature is enabled) | Optional |
| Age or date of birth | Used for age assurance and content gating | Required |
| Marketing preferences | Push notification and email opt-ins | Optional |
We do not collect your payment card number, CVV, or bank details. All purchases are processed by Apple, which provides Mundo Drama LLC only a transaction receipt or identifier and its status.
2.2 Information collected automatically
| Category | Examples |
|---|---|
| Device and technical data | Device model, operating system and version, language, time zone, screen resolution, carrier, app version, crash logs and diagnostics |
| Identifiers | App-generated user ID, installation ID, Apple Identifier for Vendors (IDFV), and Apple Identifier for Advertisers (IDFA) — the IDFA only where you have granted permission through App Tracking Transparency |
| Usage and viewing data | Series and episodes viewed, watch time and completion, playback quality and buffering events, searches, taps, screens visited, session length, features used, Coin balance changes, ads viewed and rewards claimed |
| Purchase and entitlement data | Store transaction identifier, product purchased, subscription status and renewal dates, refunds and chargebacks, Coin credits and spends |
| Approximate location | Country/region and city-level location derived from IP address, used for territorial content licensing, fraud prevention, tax, and language defaults. We do not collect precise GPS location |
| Network data | IP address, general connection type |
| Attribution data | Install source, campaign and referral identifiers |
2.3 Information from third parties
- Apple: purchase, subscription, and refund status reported through the App Store and StoreKit.
- Sign-in providers (if you use them): your name, email, and a provider user identifier, as authorized by you.
- Advertising and analytics partners: aggregated performance and attribution data.
- Content licensors: aggregated, non-identifying viewership reporting only.
2.4 Sensitive information
We do not seek to collect sensitive personal information (racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, sex life or sexual orientation), government identifiers, or precise geolocation. Please do not send such information to us.
3. How and why we use your information
| Purpose | Data used | Legal basis (GDPR/UK GDPR) |
|---|---|---|
| Create and administer your account; authenticate you | Account identifiers, authentication data | Performance of a contract (Art. 6(1)(b)) |
| Deliver the Service, stream Content, sync your viewing progress and Coin balance across devices | Usage, device, entitlement data | Performance of a contract |
| Process and validate purchases, subscriptions, Coin credits, and refunds | Purchase data, account identifiers | Performance of a contract; legal obligation |
| Enforce territorial licensing restrictions | Approximate location, IP | Performance of a contract; legitimate interests |
| Provide customer support | Support communications, account and purchase data | Performance of a contract; legitimate interests |
| Maintain security, prevent fraud, detect account sharing and abuse of promotions | Device, identifiers, usage, IP | Legitimate interests (Art. 6(1)(f)); legal obligation |
| Measure and improve the Service, run analytics and A/B tests | Usage, device data | Legitimate interests, or consent where required |
| Personalize recommendations and the content you see | Viewing history, preferences | Legitimate interests, or consent where required |
| Serve non-personalized advertising | Limited device/context data | Legitimate interests, or consent where required |
| Serve personalized (interest-based) advertising and measure ad performance | IDFA, usage | Consent (Art. 6(1)(a)); App Tracking Transparency permission |
| Send push notifications and marketing emails | Contact data, preferences | Consent, or legitimate interests for service messages |
| Age assurance and content gating | Age/date of birth, device signals | Legal obligation; legitimate interests |
| Comply with law, respond to lawful requests, enforce our Terms, and defend legal claims | As relevant | Legal obligation; legitimate interests |
| Corporate transactions (merger, acquisition, financing) | As relevant | Legitimate interests |
Where we rely on consent, you may withdraw it at any time (Section 8). Where we rely on legitimate interests, you may object (Section 9).
We do not sell your personal information for money. However, our use of third-party advertising and analytics partners may constitute a "sale" or "sharing" for cross-context behavioral advertising under the privacy laws of California and certain other U.S. states. See Section 9.2.
4. Service providers we work with
We work with a limited number of specialist providers that process personal information on our behalf, under written data processing agreements restricting their use of it to the services they provide to us. We use providers in the following categories:
| Category | Purpose | Data accessed |
|---|---|---|
| Cloud hosting, storage, and content delivery | Operating the Service and streaming Content to your device | Account data, usage data, Content requests |
| Analytics and product measurement | Understanding how the Service is used and improving it | Device data, usage data, app-generated identifiers |
| Crash and error diagnostics | Detecting and fixing faults | Device data, diagnostic logs |
| Advertising and rewarded video | Serving advertising and measuring its performance | Advertising identifier, device data, usage data |
| Install attribution and campaign measurement | Understanding which campaigns bring new users | Device data, identifiers, install source |
| Subscription and entitlement management | Validating purchases and keeping your access in sync across devices | Purchase data, app-generated user ID |
| Transactional email and push notifications | Sending the service messages you have asked to receive | Contact data, device push token |
| Customer support tooling | Receiving, tracking, and answering your messages | Support communications, account data |
You may request the current list of the specific providers we use in each category, together with links to their privacy policies, at any time by writing to support@mikrodramaz.com.
Advertising partners may act as independent controllers for their own purposes rather than solely on our instructions; in that case their own privacy policies govern that processing.
5. Disclosure of your information
We disclose personal information only as follows: (a) Service providers and processors listed in Section 4; (b) Apple Inc., in connection with app distribution, payments, subscriptions, and refunds; (c) Advertising and measurement partners, as described in Sections 4 and 6; (d) Content licensors and rights holders, in aggregated, de-identified form only (for example, total views per title per territory), or as required by our license agreements; (e) Professional advisors (auditors, lawyers, accountants) under confidentiality duties; (f) Law enforcement, regulators, and courts, where required by law, subpoena, or lawful request, or to protect our rights, your safety, or the safety of others; (g) Acquirers, in connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to this Policy; (h) With your consent, for any other purpose disclosed at the time.
We do not disclose your personal information to third parties for their own independent marketing purposes without your consent.
6. Advertising, tracking, and your choices
6.1 The Service is supported in part by advertising, including rewarded video that grants Coins or temporary access.
6.2 We request permission through App Tracking Transparency (ATT) before accessing your IDFA or tracking you across apps and websites owned by other companies. If you decline, you will still see advertising, but it will be non-personalized. You can change your choice at any time in Settings > Privacy & Security > Tracking, and you can disable personalized Apple advertising in Settings > Privacy & Security > Apple Advertising.
6.3 We do not track you across other companies' apps and websites without your ATT permission, and we do not attempt to identify you by other means if you decline (no device fingerprinting).
6.4 You can limit personalized advertising in the app at Settings > Privacy > Ad preferences.
6.5 We honor the Global Privacy Control (GPC) signal on our website where technically feasible. We do not respond to browser "Do Not Track" signals, as no common standard exists.
6.6 Children: we do not knowingly serve personalized advertising to users under 18.
7. Data retention
We keep personal information only as long as necessary for the purposes described, then delete or de-identify it.
| Data | Retention period |
|---|---|
| Account and profile data | For the life of your account, then deleted or anonymized within 60 days of account deletion |
| Purchase, subscription, and Coin transaction records | 7 years, as required by tax, accounting, and consumer-protection law |
| Usage and viewing history | 24 months, or aggregated/de-identified sooner |
| Device identifiers and advertising data | 13 months |
| Crash logs and diagnostics | 90 days |
| Support tickets | 24 months |
| Fraud, abuse, and enforcement records | Up to 5 years where necessary to prevent recurrence |
| Legal hold | For the duration of any dispute, investigation, or legal obligation |
Backups are cycled out within 35 days.
8. Your choices
- Access, correct, or delete your account: in the app at Settings > Account, or write to support@mikrodramaz.com.
- Delete your account entirely: Settings > Account > Delete Account. Note that unused Coins are forfeited (see Terms, Section 8.8), and Subscriptions must be cancelled separately in your Apple Account settings (Settings > [your name] > Subscriptions).
- Push notifications: disable in your device settings or in the app.
- Marketing email: use the unsubscribe link in any message, or write to support@mikrodramaz.com.
- Advertising personalization: see Section 6.
- Withdraw consent: at any time, without affecting the lawfulness of processing already carried out.
9. Your rights
9.1 European Union, EEA, United Kingdom, and Switzerland
You have the right to: access your personal data; rectify inaccurate data; erase data ("right to be forgotten"); restrict processing; data portability; object to processing based on legitimate interests, including profiling; object to direct marketing at any time; withdraw consent; and not be subject to a decision based solely on automated processing with legal or similarly significant effects.
To exercise these rights, write to support@mikrodramaz.com. We respond within one month, extendable by two further months for complex requests.
You may lodge a complaint with your local supervisory authority. In the UK, the Information Commissioner's Office (ico.org.uk).
9.2 United States — Delaware, California, and other state privacy laws
Mundo Drama LLC is formed in Delaware, and U.S. state privacy laws apply according to where you live rather than where we are formed. The rights below are therefore grouped by the law that grants them.
Delaware residents. Under the Delaware Personal Data Privacy Act (DPDPA), in force since 1 January 2025, you have the rights to confirm whether we process your personal data and to access it; to correct inaccuracies; to delete personal data we hold about you; to obtain a portable copy; to obtain a list of the categories of third parties to which we have disclosed personal data; and to opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions producing legal or similarly significant effects. We do not process sensitive data without your consent, and we do not process the data of any consumer we know to be aged 13 to 17 for targeted advertising or sale. Submit requests to support@mikrodramaz.com; we respond within 45 days and you may appeal a refusal by replying to that decision, with a further right to contact the Delaware Department of Justice.
California residents. Categories of personal information we collect (California Civil Code § 1798.140): identifiers; commercial information (purchase and subscription records); internet or other electronic network activity information (viewing and usage data); geolocation data (approximate only); audio/visual/electronic information (support attachments, user content); and inferences drawn to create a preference profile.
We collect these for the business purposes in Section 3. Sources are described in Section 2.
Sale/sharing: We do not sell personal information for monetary consideration. We may "share" identifiers and internet activity information with advertising partners for cross-context behavioral advertising. We do not knowingly sell or share the personal information of consumers under 16.
Sensitive personal information: we do not use or disclose sensitive personal information for purposes beyond those permitted by § 1798.121.
Your rights: to know/access; to delete; to correct; to opt out of sale/sharing; to limit use of sensitive personal information; to data portability; and to be free from discrimination for exercising these rights.
How to exercise: submit a request to support@mikrodramaz.com or use the in-app control at Settings > Privacy > Ad preferences. To opt out of sharing for targeted advertising, use Settings > Privacy > Ad preferences. Authorized agents may submit requests with proof of authority. We verify requests using information associated with your account. We respond within 45 days, extendable once by 45 days.
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Minnesota, Maryland, New Jersey, and other states with comprehensive privacy laws have comparable rights, including a right to appeal a denied request by writing to support@mikrodramaz.com.
9.3 Latin America
- Mexico (LFPDPPP): you may exercise your ARCO rights — Access, Rectification, Cancellation, and Opposition — and revoke consent, by writing to support@mikrodramaz.com. Our full aviso de privacidad is available in the Spanish version of this Policy. You may file a complaint with the INAI.
- Brazil (LGPD): you have the rights to confirmation of processing, access, correction, anonymization or deletion of unnecessary or excessive data, portability, information about sharing, information about the consequences of refusing consent, and revocation of consent. You may complain to the ANPD. Contact: support@mikrodramaz.com.
- Colombia (Ley 1581 de 2012): rights of knowledge, updating, rectification, revocation of authorization, and deletion, exercisable at support@mikrodramaz.com; complaints to the Superintendencia de Industria y Comercio.
- Argentina (Ley 25.326), Chile, Peru, Ecuador, Uruguay, Costa Rica, Panama, Dominican Republic and other jurisdictions: you may exercise the access, rectification, updating, deletion, and opposition rights granted by your local law by writing to support@mikrodramaz.com.
- Spain (LOPDGDD + GDPR): see Section 9.1; complaints to the Agencia Española de Protección de Datos.
We do not charge for exercising these rights and will not discriminate against you for doing so.
10. International transfers
We are based in the United States and use service providers located in the United States, the European Union, and Latin America. Your information may therefore be transferred to, stored in, and processed in countries whose data-protection laws differ from those of your own.
Where we transfer personal data out of the EEA, UK, or Switzerland, we rely on:
- the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum), together with a transfer impact assessment where required;
- an adequacy decision, where one applies;
- your explicit consent or another lawful derogation, where applicable.
For transfers from Latin American jurisdictions, we rely on contractual safeguards and, where required, your consent. A copy of the relevant safeguards is available on request at support@mikrodramaz.com.
11. Security
We maintain administrative, technical, and physical safeguards appropriate to the risk, including: encryption in transit (TLS) and at rest; hashed and salted credentials; access control on a least-privilege basis with multi-factor authentication for administrators; network segregation and firewalls; logging and monitoring; vendor security review; secure development practices; and staff confidentiality obligations and training.
No system is completely secure. You are responsible for keeping your credentials confidential. If we become aware of a breach affecting your personal information, we will notify you and the competent authorities as required by applicable law (for example, within 72 hours to an EU supervisory authority under Art. 33 GDPR).
12. Children's privacy
12.1 The Service is not directed to children and is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13, or 16 in those EEA member states that set a higher age of digital consent.
12.2 If we learn that we have collected personal information from a child below the applicable age without verified parental consent, we will delete it promptly and terminate the account.
12.3 Users aged 13 to 17. MikroDramaz carries a PG-13 level content rating and may be used by teenagers. For users we know or reasonably believe to be under 18, we do not serve personalized (interest-based) advertising, we do not sell or share personal information for cross-context behavioral advertising, and we limit profiling to what is needed to operate the Service and prevent fraud. A parent or guardian may exercise any of the rights in Section 9 on behalf of a user under 18 by writing to support@mikrodramaz.com.
12.4 Parents or guardians who believe a child has provided us information may write to support@mikrodramaz.com to request access, correction, or deletion. We will act within the timeframes required by COPPA and applicable local law.
12.5 MikroDramaz is not submitted to the App Store Kids Category and is not designed for children. Parents should use device-level parental controls and disable in-app purchases where appropriate.
13. Automated decision-making and profiling
We use automated processing to recommend Content, to personalize the interface, and to detect fraud and abuse. These processes do not produce legal effects or similarly significant effects on you, except that fraud-prevention systems may lead to a suspension — in which case you may request human review at support@mikrodramaz.com.
14. Apple App privacy disclosures
The information in this Policy corresponds to the App Privacy disclosures ("privacy nutrition labels") that Mundo Drama LLC files for MikroDramaz in App Store Connect, covering the data types we collect, whether they are linked to your identity, and whether they are used for tracking. If you notice any inconsistency between this Policy and the App Store listing, please tell us at support@mikrodramaz.com and we will correct it.
You may also review and manage the data Apple holds about your App Store activity in your Apple Account settings.
15. Changes to this Policy
We may update this Policy. The updated version will be posted in the app and at https://mikrodramaz.com/privacy with a new "Last updated" date. Where the change is material, we will provide prominent notice (in-app notice, email, or both) and, where required by law, obtain your consent before the change takes effect.
16. How to contact us
Mundo Drama LLC — Privacy and data requests, and all other enquiries: support@mikrodramaz.com
We aim to respond to all privacy requests within 15 business days and in any event within the period required by applicable law. If you are not satisfied with our response, you may contact your local data-protection authority.